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Caribou Coffee Names Leigh Anne Snider Senior Vice President of Retail Operations

Proven industry-leading operator to oversee extraordinary guest experiences at Caribou


Caribou Coffee Company, Inc. (NASDAQ: CBOU), the second largest company operated premium coffeehouse retailer in the United States announced that Leigh Anne Snider is joining the company as its senior vice president of retail operations. Effective July 9, 2012, Snider will work closely with company CEO Mike Tattersfield to drive Caribou’s overall domestic day-to-day operating activities, including building consistent procedures to deliver outstanding guest experiences, driving revenue and effectively managing financials.

Leigh Anne is an industry-leading operator, with a strong record of accomplishment in coaching teams to achieve results while delivering extraordinary service to guests,” said Mike Tattersfield, president and CEO of Caribou Coffee. “We are thrilled that Leigh Anne is joining the Caribou family. She will play a critical role in ensuring that our expertise, fun and authentic connection with our guests are infused throughout the organization as we continue to expand domestically and internationally.”

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Snider joins Caribou from YUM! Brands, where she was the first woman promoted to chief operating officer-level within the YUM! system. There, she was charged with growing the concept, brand and operational priorities of the most recently acquired brands in the YUM! Portfolio – Long John Silver’s and A&W Restaurants. After joining the company in 1995, Snider held numerous operational roles, including vice president of Global Restaurant Excellence charged with managing all domestic operations across YUM!’s family of brands.

“I admire Caribou’s ability to maintain a unique connection with customers as it works to elevate the brand and achieve long-term growth,” said Snider. “I am grateful for the opportunity to work at a company with such a wonderful culture and look forward to helping Caribou’s dedicated team members continue to deliver exceptional experiences to guests while also maximizing financial results.”

Snider holds a bachelor’s degree in Business Management from the University of Memphis. A native of Tennessee, she brings over 25 years of progressively responsible business leadership experience in health care and hospitality to Caribou Coffee.

About Caribou Coffee

Founded in 1992, Caribou Coffee Company is one of the leading branded coffee companies in the United States, with a compelling multi-channel approach to their customers. Based on the number of coffeehouses, Caribou Coffee is the second largest company-operated premium coffeehouse operator in the United States. As of April 1, 2012, the Company had 585 coffeehouses, including 174 franchised locations, in 21 states, the District of Columbia and nine international markets. The Company’s coffeehouses aspire to be the community place loved by guests who are provided an extraordinary experience that makes their day better. Caribou Coffee provides the highest quality handcrafted beverages, foods and coffee lifestyle items with a unique blend of expertise, fun and authentic human connection in a comfortable and welcoming coffeehouse environment. In addition, Caribou Coffee’s unique coffees are available within grocery stores, mass merchandisers, club stores, office coffee and foodservice providers, hotels, entertainment venues and e-commerce channels. Caribou Coffee is a proud recipient of the Rainforest Alliance Corporate Green Globe Award and is committed to operating practices that promote sustainability and environmental protection. 

Posted by on July 11, 2012.

Categories: Appointments

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